Great location near the railway station, making it convenient for travelers who are stopping by or staying for a few days. The hotel provides attention to detail, offering amenities like makeup remover, toner, and skincare packs for female guests, and hair treatment packs for male guests. The rooms are spacious, which is a pleasant surprise compared to other hotels of a similar type. The breakfast options are diverse, with choices of both Japanese and Western styles to cater to different tastes.

One minor area for improvement could be the bathroom facilities, which were described as small and basic.

The hotel is conveniently located close to the train station, making it perfect for those who are just stopping by. You can easily explore the main areas as well as the side streets. The staff is friendly and helpful. The rooms are spacious, which is an advantage compared to other hotels, and the breakfast offers a yummy variety of both Japanese and Western dishes.

The facilities are outdated and require renovation.

Conveniently located near the train station and easy to access public transportation. Spacious rooms which provide enough space to unpack our stuff, and the extensive breakfast was delicious and offered a variety of Japanese dishes.

The hotel lacked regular western amenities such as having a front entrance or good signage, making it hard to find for some guests. Additionally, some of the furnishings were outdated and showed signs of wear and tear.

This hotel has a convenient location close to the train station, making it easy to explore the city. It's also within walking distance to various restaurants, allowing guests to indulge in local cuisine. Furthermore, the hotel is a short distance away from the impressive castle, providing a glimpse into Kumamoto's rich history. The staff at this hotel are friendly and provide good service, ensuring a pleasant stay for guests.

All aspects of our stay at this hotel were satisfactory.

Convenient location next to train station. Spacious rooms. Helpful staff. Extensive breakfast selection. Easy access to transportation options. Comfortable beds. Onsen available for guests. Good transport connections.

Nothing at all.

This hotel is conveniently located near the train station, making it easy to access transportation and get around this city. The staff was friendly and accommodating, and the hotel facilities were clean and well-maintained.

Could not be improved in any way.

I had a really enjoyable stay at this hotel. The staff were friendly and accommodating, and the location was perfect for exploring the nearby area. The rooms were spacious and had all the essential amenities I needed, including a small fridge to keep my snacks and drinks cool. I also appreciated the attention to detail, like the complimentary skincare products and Japanese pajamas provided. The breakfast buffet had a good variety of options, including a few choices that catered to Western tastes.

That the bathroom could use some updating.

Breakfast offered a great variety of Japanese and Western style dishes. Onsen was a nice touch and well-maintained.

The hotel lacked a bar and restaurant options were limited in the immediate area. The rooms were small and basic, with a weak shower and limited space for clothes.